Please make sure your address is correct before placing order! We will not be responsible for incorrect addresses. Once again, we are not responsible for packages once they transfer to USPS, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control.
+NO DISCOUNT CODES OR COUPONS CAN BE USED/APPLIED FOR SHIPPING FEES. ORDERS WILL BE CANCELLED IF DISCOUNT/COUPON IS APPLIED DURING PURCHASE.
*ANY ORDER/PACKAGE RETURNED TO US DUE TO "INSUFFICIENT ADDRESS" OR "NON-DELIVERABLE" MUST PURCHASE A RESHIPPING LABEL WITHIN 30 DAYS. AFTER 30 DAYS, YOUR ORDER WILL BE CONSIDERED FORFEITED BY THE BUYER. NO REFUNDS, CANCELLATIONS, OR CREDIT WILL BE ISSUED.
In the event that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE TO FILE THE CLAIM WITH USPS. WE ARE NOT RESPONSIBLE FOR LOST PACKAGES DURING TRANSIT! WE ARE NOT RESPONSIBLE FOR SHIPMENTS SENT TO FORWARDING SERVICES OR COMPANIES REGARDLESS OF SHIPPING SERVICE SELECTED. IF YOU PLACE AN ORDER AND YOUR SHIPPING ADDRESS IS A FORWARDING ADDRESS YOU ARE RESPONSIBLE FOR CONTACTING YOUR FORWARDING COMPANY OR SERVICE TO LOCATE YOUR SHIPMENT.
WE ARE ALSO NOT RESPONSIBLE FOR WEATHER RELATED DAMAGE OR DELAYS! ONCE PACKAGE LEAVES OUR HANDS IT IS COMPLETELY OUT OF OUR CONTROL!
Please make sure your address is correct before placing order. We are not responsible for incorrect addresses. Once again, we are not responsible for the package once it transfers to USPS, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. You will not be refunded for the purchase from us if the USPS loses the package.
If your package is returned, you are responsible for contacting us with the correct address to be shipped back to you. YOU WILL BE RESPONSIBLE FOR THE SHIPPING FEE. PLEASE KEEP AN EYE ON YOUR PACKAGES TRACKING PROGRESS.
Please make sure all addresses are correct, we will not refund for wrong address on your part.
INTERNATIONAL ORDERS: WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES OR SHIPPERS FEES YOU WILL INCUR OR FOR DELAYS BECAUSE OF CUSTOMS. WE LIST ITEMS AS PERSONALIZED CUPS AND WE CAN NOT CHANGE THE VALUE OF THE PRODUCT SHIPPED. WE HAVE NO WAY OF KNOWING IF YOU WILL INCUR A CUSTOMS FEE OR NOT. IF YOU DO, WE ARE NOT RESPONSIBLE AND YOU WILL NOT BE REIMBURSED. YOU MUST READ THE POLICIES BEFORE ORDERING. YOU WILL NOT BE REFUNDED OR REIMBURSED . WE CANNOT TRACK PACKAGES SHIPPED INTERNATIONALLY ONCE IT LEAVES THE USA. WE ARE NOT RESPONSIBLE FOR PACKAGES SHIPPED TO INTERNATIONAL ADDRESSES.
Orders can be tracked through https://www.usps.com/shipping/trackandconfirm.htm